IT Support Service

Information Technology plays a critical role in all companies but it has been traditionally the larger enterprise that could afford to hire the experienced staff to effectively manage their technology. Intellisys brings this level of experience to clients with the desire to see your technology dollars spent in a cost effective manner.

Our trained support staff will be available to provide the following services:

Desktop Support and Training on any Application

• Provide hardware and software installation and repair
• Install peripherals such as scanners, Zip drives, CD-ROMs, modems and other devices
• Hands on support server and Network Administration
• File/Print servers
• Web/Database/Application servers
• Network Printers
• Wireless LAN
• Local Area Network(LAN), Wide Area Network(WAN) and Internet Connectivity
• Virtual Private Network
• Hubs/Routers/Bridges/Switches
• Back-Ups/UPS
• Setting up DNS and managing DNS
• Setting up an email server and managing an email server
• Setting up a client server database such as Microsoft SQL Server, Oracle, and managing the database server
• Configuration of the software side of load balancing
• Integration with back end databases
• Setting up web site accounts
• Installing digital ID's
• Day to day management of the equipment Database and Application Administration
• Configuration,scheduling, and monitoring of database backups
• Backup and recovery planning and execution
• Proactive bug tracking and patch application
• Performance monitoring and system tuning
• Space management and capacity planning
• Security reviews Troubleshooting and Repair

Key Benefits of Outsourcing to Intellisys Technology for IT Support

• IT monitoring enhancements can be accomplished in a controlled manner and tracked accordingly by a dedicated team of specialists
• Alliances with technology vendors (such as Microsoft, and IBM) help us develop customized, cost effective solutions for our customers
• Partnerships with leading edge technology companies ensure we have access to the latest tools for our customers and highly trained individuals to implement them
• Access to our ever growing pool of 300 strong professionals; we can provide trained and certified consultants for specialty work
• Training arm can offer first class facilities throughout all locations
• IT staff as and when required; support staff can be scaled up in case of major changes and also scaled back during downtime
• Clients can focus on their primary business efforts; Intellisys can also provide additional resources towards this effort

To further discuss IT Support Services from Intellisys Technology, please click here.